Returns Policy

 

Whilst we are not legally obliged to do anything if you have simply changed your mind, we will offer you a replacement product or a credit note.

If for some reason you receive an incorrect item please return it to us and we will offer you a replacement product or a credit note.

You must provide your receipt to obtain an exchange or credit note.  The item also needs to be returned in new, resalable condition along with all manuals, packaging and accessories.

Sorry, but if you do not have your receipt we are unable to assist you.

Items must be returned to us within 5 days of receipt.

To return a product simply access your order history on our website and complete the required information, download the returns form and send the product back to us at;

Just What I Wanted

Returns Department

95 Canterbury Rd Canterbury Vic 3126

 

You MUST complete the return details on line, print the returns form and include it with your product otherwise your return will NOT be completed.

All postage or shipping costs are paid by the Buyer when returning goods to the Seller.

Postal problems – Damaged or Missing Goods

All products leave our warehouse in perfect condition and we take no responsibility for any damage to any item which occurs during shipping.

If your goods go missing or have been damaged in transit, the delivery service (rather than the seller) is responsible. Contact either the courier company or Australia Post. If they do not resolve your issue, you can contact the Postal Industry Ombudsman.

 

 
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